TERMS & CONDITIONS APPLICABLE TO ALL HIRE EQUIPMENT



If the Hirer is in any doubt as to the meaning of the following, a representative from ‘Mushroom Entertainments’ should be consulted.


HIRE CONTRACT All bookings made via the Mushroom Entertainments website, affiliated companies or directly with a Mushroom Entertainments representative are governed by these Terms and Conditions of Hire. It is the responsibility as the Hirer to read and understand these Terms and Conditions of Hire at the time of booking.

PRICES AND PAYMENT All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate.  Some locations are subject to a delivery fee, details of which can be found on the Mushroom Entertainments website or by contacting Mushroom Entertainments directly.

Payments made by credit or debit card are subject to a 3% (three percent) administration charge. Cheque payments must be cleared at least 5 working days prior to the date of hire.  Cheque payments on delivery on not acceptable unless agreed in advance with a Mushroom Entertainments representative.  Promotions are only available until the stated end date.

AVAILIBILITY In the event of unavailability for whatever reason, a Mushroom Entertainments representative will replace the unavailable item with the closest possible alternative and will make every effort to contact the Hirer to inform them at the earliest possible date.

DELIVERY Mushroom Entertainments delivery vehicles are to be allowed drive on access to the exact location to where the equipment is to be installed, or if to a building, as close as reasonably possible to the installation location. Mushroom Entertainments reserve the right to refuse delivery for any of the following reasons as deemed by Mushroom Entertainments delivery personnel;

    If the venue or site is deemed to be unsuitable or due to insufficient space to install the equipment
    If it is found that the exact installation location is an unreasonable or an excessive loading distance from the delivery vehicle to the installation site
    If Mushroom Entertainments delivery personnel are unable to access the installation location due to obstructions
    If the Hirer is unable to accept delivery upon the arrival of the Mushroom Entertainments delivery personnel, Mushroom Entertainments reserves the right to refuse a later delivery time and by association later collection time

Failure to comply will render the Hirer liable for 100% (one hundred percent) of the hire cost.

THE HIRER will, during the period of hiring, be responsible for the supervision of the equipment, its care and safety from damage however slight this may be, and the behaviour of all persons of all ages using the equipment whatever their capacity, including any supervision of children to ensure children under school age use the equipment separately to older children.

THE HIRER shall not use the equipment for any purpose other than that described in the hiring agreement, and shall not sub hire or use the equipment or allow the equipment to be used for any unlawful purpose or in any unlawful way, nor allow anyone onto the equipment wearing shoes, spectacles, carrying sharp objects, key-rings, metal studded clothing or any other similar items which could cause damage to others or the equipment.

If the equipment is unnecessarily soiled on collection, the Hirer will be liable to pay a cleaning fee of £30 which is to be paid immediately, unless otherwise agreed. Descriptions of unnecessarily soiled includes but is not limited to:

    Users consuming food or drink on the equipment
    Party poppers, coloured streamers or silly string thrown or sprayed onto the equipment
    Users wearing facepaint on the equipment
    Wetting equipment by way of garden host, buckets of water etc…
    Deflating the inflatable during rain


THE HIRER shall be deemed to have inspected the equipment (accessories supplied) and to have agreed that it is supplied in good condition unless he/she brings to the attention of Mushroom Entertainments at the time of set up and checked by the Hirer when coming in to possession of the equipment any faults noted by the Hirer.

THE HIRER is responsible for ensuring the equipment hired is suitable for the venue/location it is to be installed.  This includes appropriate surface, floor space, ceiling height/clearance and power supply (if appropriate).  Failure to comply will render the Hirer liable for 100% (one hundred percent) of the hire cost.

PUBLIC LIABILITY INSURANCE is excluded in its entirety following any claim or injury to any third party or employee whether directly or indirectly related to the use of drugs and/or alcohol. Mushroom Entertainments excludes any liability for injury loss or damage caused to any person using the equipment contrary to the terms and conditions of this contract.

THE HIRE PERIOD unless otherwise agreed, is from delivery which will be between 8 am and 12 noon and collection between 5pm and dusk or later at the discretion of Mushroom Entertainments.  If the Hirer has booked a hall and therefore requires specific a hire period, the hirer must advise Mushroom Entertainments accordingly. Any obstruction by the Hirer or their guests causing unnecessary delay will be charged at £20 per hour.

DAMAGE TO EQUIPMENT If any of the hired equipment is damaged or lost during the period of hire any security deposit paid will be utilised in discharge of or in part payment for repairs/replacements or lost hire contract’s. The Hirer shall indemnify Mushroom Entertainments for the full cost of repair of any damage done to any equipment howsoever arising, which may occur during the period of the hiring as a result of the hiring. If the Hirer has made payment by credit or debit card, Mushroom Entertainments reserves the right to make a charge to the credit or debit card used either for the deposit or payment for the hire of the equipment, or to send an invoice for the amount to the registered hire address on the contract. Should payment not be received as per the invoice sent, Mushroom Entertainments reserves the right to take legal action and all costs will be passed on to the Hirer.

ADDITIONAL TERMS AND CONDITIONS SPECIFIC TO CORPORATE AND COMMUNITY EVENTS

    The Hirer is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event
    Mushroom Entertainments reserves the right to cease operation and remove hired equipment from site if at any time a representative of Mushroom Entertainments feels that the Hirer and/or their guests conduct endangers the safety of the guests, Hirer themselves, Mushroom Entertainments staff or the safety of the hired equipment. At no time will any level of abuse against Mushroom Entertainments staff be tolerated. In all such cases no refund will be given and full contracted fees will be due to Mushroom Entertainments
    If the Hirer wishes to charge their guests to use the equipment, they must provide a representative to manage any transaction. At no time will Mushroom Entertainments personnel, apart from dealing with the contract balance of the hire of equipment, handle any other monies unless agreed in writing prior to the event. If the hirer requires Mushroom Entertainments personnel to charge guests to use any of the equipment, an additional supervision fee of £15.00 per person per hour or part hour will be applied to the overall contact balance
    Free parking is to be supplied for Mushroom Entertainments vehicles and Mushroom Entertainments staff
    Mushroom Entertainments accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment

Bouncy Castles (Child & Adult users)

MAXIMUM AGE restrictions as determined by each individual Bouncy Castle can be found on the Mushroom Entertainments website or by contacting Mushroom Entertainments directly.  Failure to observe the age restrictions at any time during the hire period will render the Hirer liable for associated repair costs where necessary.

NUMBER OF USERS restrictions as determined by each individual Bouncy Castle can be found on the Mushroom Entertainments website or by contacting Mushroom Entertainments directly.  The Hirer is responsible for ensuring that the Bouncy Castle is not overcrowded and limiting numbers of users in accordance to age and size of users as determined to the restrictions specific to each individual Bouncy Castle.

Instructions for Child & Adult Bouncy Castles

    Packed, a Bouncy Castle is approximately 3 feet across and between 70kgs and 120kgs in weight.  Therefore Mushroom Entertainments are unable to install a Bouncy Castle on any first floor or higher venues unless there is lift access
    The Bouncy Castle will need to be erected on a flat, level, clear and clean surface. The Hirer must ensure the installation area is clear of anything likely to damage or puncture the Bouncy Castle
    The Bouncy Castle is inflated using an electric powered fan. The Hirer is required to ensure that the venue/location has mains electric power supply within 50 metres of where the Bouncy Castle is to be erected. The Bouncy Castle requires the fan to be connected and kept running in order to stay inflated.  Therefore do not disconnected from the power supply at any time
    Upon delivery Mushroom Entertainments personnel will install the Bouncy Castle. Except in the event of extreme weather, for safety reasons the Hirer must not inflate or deflate the Bouncy Castle. Furthermore, once inflated the Hirer should do not attempt to move the Bouncy Castle as this may result in damage. If the inflatable fails for whatever reason, evacuate immediately to prevent injury
    The Hirer should never switch the blower on and off whilst the Bouncy Castle is in use
    Mushroom Entertainments personnel will notify the Hirer when users can begin to use the Bouncy Castle
    A responsible adult must supervise users on the Bouncy Castle at all times
    No food, drink, sweets or chewing gum to be allowed on or near the Bouncy Castle to avoid choking to the users and unnecessary soiling. Any spillages must be cleaned and dried as soon as they occur. In the event that Mushroom Entertainments are required to have the Bouncy Castle professionally cleaned before the next hire, the Hirer is subject to reimburse the incurred cleaning charge to be paid immediately, unless otherwise agreed
    No glass, drinking glasses or bottles to be used on or near the Bouncy Castle
    STRICTLY no alcohol or drug use on or near the Bouncy Castle. Mushroom Entertainments will not be held liable for any damage, accidents or injury that occurs due to the consumption and effects of alcohol and/or drug use
    Shoes MUST be removed before using the Bouncy Castle. Parents/guardians who enter the safety mat area or walk over the padded floor tiles whilst supervising must remove their shoes, particularly heels. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    For hygiene reasons, socks should be worn at all times whilst using the Bouncy Castle
    The Hirer must ensure that all sharp objects, including but not limited to, badges, spectacles, earrings, jewellery etc... are removed prior to accessing Bouncy Castle to ensure it remains undamaged from but not limited to, scratches, tears, dirt (of any kind), detached from its connecting item (if applicable) and in the same working condition as delivered. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    No face paints, party poppers, confetti, coloured streamers or silly string to be used either on or near the Bouncy Castle as staining may occur for which the Hirer will be liable. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed.
    No acrobatics or gymnastics to be performed on the Bouncy Castle
    Users must NOT push, collide, fight or behave in a manner likely to injure or cause distress to others
    The Hirer must ensure that no overcrowding occurs on the Bouncy Castle and is required to limit numbers according to the age and size of users
    Climbing, hanging, or sitting on the walls is dangerous and must not be allowed
    The Hirer is responsible for ensuring that no-one with a history of back or neck problems uses the Bouncy Castle
    No furniture to be placed on the safety mats as this may cause damage
    No smoking or barbecues near the Bouncy Castle
    No pets or animals to be allowed on or near the Bouncy Castle as this can not only damage the equipment but is likely to cause distress to the animal
    The Hirer is responsible for the safe keeping of the Bouncy Castle and accessories which accompany the equipment, i.e. blowers, extension leads, mats etc… If on collection any loss or damage has been caused to the Bouncy Castle or associated equipment, the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    If the Bouncy Castle is hired overnight, it and accessories which accompany the equipment, i.e. blowers, extension leads, mats etc… can only be installed in a lockable and secure area to avoid theft. If on collection any loss or damage has been caused to the Bouncy Castle or associated equipment, the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    In the event of rain, the Bouncy Castle must remain inflated to prevent water damage occurring. All equipment must be towel dried thoroughly before use re-commences
    In the event of adverse weather conditions such as strong winds it is the Hirers responsibility to ensure users immediately cease using the Bouncy Castle and switch off the fan
    It is recommend that the Hirer occasionally checks that the Bouncy Castle remains securely pegged down, that the blower tube is securely attached to the blower and there are no obstructions to the blower inlet
    Only Mushroom Entertainments personnel are authorised to collect the Bouncy Castle and accessories which accompany the equipment, i.e. blowers, extension leads, mats etc… Under no circumstances should any of the equipment be handed over to anyone other than a Mushroom Entertainments representative

Instructions specific to Child Bouncy Castles

All Bouncy Castle equipment has an age and weight limit for use. As such, a Bouncy Castle designed for children can not tolerate an adult’s weight and size. If an adult uses a child’s Bouncy Castle, the integrity of that piece of equipment will be compromised, thus making the possibility of the inflatable being unsafe for the next Hirer.  Mushroom Entertainments recognises that an adult may from time to time need to access the Bouncy Castle to assist younger children, but Mushroom Entertainments asks that this it to a minimum

Therefore if it is found that adults have used the inflatable without good reason, the Hirer is liable for an initial charge of £60 to have the Bouncy Castle retested, plus the full cost of any repairs required due to the misuse and any loss of business whilst the inflatable is out of usage. The charge is to be paid immediately, unless otherwise agreed

Inflatable Slides & Obstacle Courses

MAXIMUM AGE restrictions as determined by each individual Inflatable Slide and Obstacle Course can be found on the Mushroom Entertainments website or by contacting Mushroom Entertainments directly.  Failure to observe the age restrictions at any time during the hire period will render the Hirer liable for associated repair costs where necessary.

NUMBER OF USERS restrictions as determined by each individual Inflatable Slide and Obstacle Course can be found on the Mushroom Entertainments website or by contacting Mushroom Entertainments directly.  The Hirer is responsible for ensuring that the Inflatable Slide and Obstacle Course is not overcrowded and limiting numbers of users in accordance to age and size of users as determined to the restrictions specific to each individual Inflatable Slide and Obstacle Course.

Instructions for Child & Adult Inflatable Slides and Obstacle Courses

    Packed, an Inflatable Slide and Obstacle Course is approximately 4 feet across and between 120kgs and 230kgs in weight.  Therefore Mushroom Entertainments are unable to install on any first floor or higher venues unless there is lift access
    The Inflatable Slide or Obstacle Course will need to be erected on a flat, level, clear and clean surface. The Hirer must ensure the installation area is clear of anything likely to damage or puncture the Inflatable Slide or Obstacle Course
    The Inflatable Slide and Obstacle Course is inflated using an electric powered fan. The Hirer is required to ensure that the venue/location has mains electric power supply within 50 metres of where the Inflatable Slide or Obstacle Course is to be erected. The Inflatable Slide and Obstacle Course require the fans to be connected and kept running in order to stay inflated.  Therefore do not disconnected from the power supply at any time
    Upon delivery Mushroom Entertainments personnel will install the Inflatable Slide or Obstacle Course.  Except in the event of extreme weather, the Hirer must not inflate or deflate the Inflatable Slide or Obstacle Course. Furthermore, once inflated the Hirer should do not attempt to move the Inflatable Slide or Obstacle Course as this may result in damage. If the inflatable fails for whatever reason, evacuate immediately to prevent injury
    The Hirer should never switch the blower on and off whilst the Inflatable Slide or Obstacle Course is in use
    Mushroom Entertainments personnel will notify the Hirer when users can begin to use the Inflatable Slide or Obstacle Course
    A responsible adult must supervise users on the Inflatable Slide or Obstacle Course at all times
    No food, drink, sweets or chewing gum to be allowed on or near the Inflatable Slide or Obstacle Course to avoid choking to the users and unnecessary soiling. Any spillages must be cleaned and dried as soon as they occur. In the event that Mushroom Entertainments are required to have the Inflatable Slide or Obstacle Course professionally cleaned before the next hire, the Hirer is subject to reimburse the incurred cleaning charge to be paid immediately, unless otherwise agreed
    No glass, drinking glasses or bottles to be used on or near the Inflatable Slide or Obstacle Course
    STRICTLY no alcohol or drug use on or near the Inflatable Slide or Obstacle Course. Mushroom Entertainments will not be held liable for any damage, accidents or injury that occurs due to the consumption and effects of alcohol and/or drug use
    Shoes MUST be removed before using the Inflatable Slide or Obstacle Course. Parents/guardians who enter the safety mat area or walk over the padded floor tiles whilst supervising must remove their shoes, particularly heels. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    For hygiene reasons, socks should be worn at all times whilst using the Inflatable Slide or Obstacle Course
    The Hirer must ensure that all sharp objects, including but not limited to, badges, spectacles, earrings, jewellery etc... are removed prior to accessing Inflatable Slide or Obstacle Course to ensure it remains undamaged from but not limited to, scratches, tears, dirt (of any kind), detached from its connecting item (if applicable) and in the same working condition as delivered. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    No face paints, party poppers, confetti, coloured streamers or silly string to be used either on or near the Inflatable Slide or Obstacle Course as staining may occur for which the Hirer will be liable. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed.
    No acrobatics or gymnastics to be performed on the Inflatable Slide or Obstacle Course
    Users must NOT push, collide, fight or behave in a manner likely to injure or cause distress to others
    The Hirer must ensure that no overcrowding occurs on the Inflatable Slide or Obstacle Course and is required to limit numbers according to the age and size of users
    Climbing, hanging, or sitting on the walls is dangerous and must not be allowed
    Users must travel in one direction and not try to climb up the slide
    Users must not jump from Inflatable Slides platform area
    The Hirer is responsible for ensuring that no-one with a history of back or neck problems uses the Inflatable Slide or Obstacle Course
    No furniture to be placed on the safety mats as this may cause damage
    No smoking or barbecues near the Inflatable Slide or Obstacle Course
    No pets or animals to be allowed on or near the Inflatable Slide or Obstacle Course as this can not only damage the equipment but is likely to cause distress to the animal
    The Hirer is responsible for the safe keeping of the Inflatable Slide or Obstacle Course and accessories which accompany the equipment, i.e. blowers, extension leads, mats etc… If on collection any loss or damage has been caused to the Inflatable Slide or Obstacle Course or associated equipment, the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    If the Inflatable Slide or Obstacle Course is hired overnight, it and accessories which accompany the equipment, i.e. blowers, extension leads, mats etc… can only be installed in a lockable and secure area to avoid theft. If on collection any loss or damage has been caused to the Inflatable Slide or Obstacle Course or associated equipment, the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    In the event of rain, the Inflatable Slide or Obstacle Course must remain inflated to prevent water damage occurring. All equipment must be towel dried thoroughly before use re-commences
    In the event of adverse weather conditions such as strong winds it is the Hirers responsibility to ensure users immediately cease using the Inflatable Slide or Obstacle Course and switch off the fan
    It is recommend that the Hirer occasionally checks that the Inflatable Slide or Obstacle Course remains securely pegged down, that the blower tube is securely attached to the blower and there are no obstructions to the blower inlet
    Only Mushroom Entertainments personnel are authorised to collect the Inflatable Slide or Obstacle Course and accessories which accompany the equipment, i.e. blowers, extension leads, mats etc… Under no circumstances should any of the equipment be handed over to anyone other than a Mushroom Entertainments representative

Instructions specific to Child Inflatable Slides and Obstacle Courses

All Inflatable Slides or Obstacle Courses have an age and weight limit for use.  As such, Inflatable Slides and Obstacle Courses designed for children can not tolerate an adult’s weight and size. If an adult uses a child’s Inflatable Slide or Obstacle Course, the integrity of that piece of equipment will be compromised, thus making the possibility of the inflatable being unsafe for the next Hirer.  Mushroom Entertainments recognises that an adult may from time to time need to access the Inflatable Slide or Obstacle Course to assist younger children, but Mushroom Entertainments asks that this it to a minimum

Therefore if it is found that adult’s have used the inflatable without good reason, the Hirer is liable for an initial charge of £60 to have the Inflatable Slide or Obstacle Course retested, plus the full cost of any repairs required due to the misuse and any loss of business whilst the inflatable is out of usage. The charge is to be paid immediately, unless otherwise agreed



Soft Play and Play Equipment

MAXIMUM AGE restrictions apply of which full details can be found on the Mushroom Entertainments website or by contacting Mushroom Entertainments directly. The Soft Play and Play Equipment is strictly for use by children under the age of 6 years. Under no circumstances should adult’s play on the Soft Play or Play Equipment as this will, in time, result in damage to the Equipment or injury to the individual(s) / children. Failure to observe the age restrictions at any time during the hire period will render the Hirer liable for associated repair costs where necessary.

Instructions for Soft Play and Play Equipment

    Soft Play and Play Equipment is suitable for indoor use only.  If on delivery the Hirer advises the Mushroom Entertainments personnel that the equipment to be install outside, Mushroom Entertainments will refuse delivery. However, the Hirer will be charged the contract balance
    It is the Hirers responsibility to check the site measurements for the required package, and also to ensure there is adequate space surrounding the play equipment. If sufficient space is not available at the venue site for the package ordered, Mushroom Entertainments reserves the right to remove certain items, at their discretion, for health and safety reasons. However, the Hirer will be charged the contract balance
    The Soft Play and Play Equipment package will need to be installed on a flat, level, clear and clean surface. The Hirer must ensure the installation area is clear of anything likely to damage to the Soft Play and Play Equipment
    Adult’s must not lean or sit on any Soft Play, Ball Pool walls, Play Equipment and/or Bouncy Castle
    45-60 minutes is required for the Kool Bouncer delivery personnel to install a Soft Play and Play Equipment package and 30-45 minutes to remove the equipment
    A £20 refundable deposit is payable on delivery (in additional to the package price) to ensure the Hirer collects and bags all Ball Pool Balls before Mushroom Entertainments staff arrive to collect equipment. If balls are not collected and bagged,  the deposit will not be returned
    The Hirer must ensure that Soft Play and Play Equipment hired is not scattered around the venue. Prior to the agreed collection time, the equipment must be collected and placed back to the set up area so Mushroom Entertainments personnel do not spend time looking for items
    Mushroom Entertainments personnel will notify the Hirer when users can begin to use the Soft Play and Play Equipment
    A responsible adult must supervise users at all times
    No food, drink, sweets or chewing gum to be allowed on or near the Soft Play and Play Equipment to avoid choking to the users and unnecessary soiling. Any spillages must be cleaned and dried as soon as they occur. In the event that Mushroom Entertainments are required to have the Soft Play and/or Play Equipment professionally cleaned before the next hire, the Hirer is subject to reimburse the incurred cleaning charge to be paid immediately, unless otherwise agreed
    No glass, drinking glasses or bottles to be used on or near the Soft Play and/or Play Equipment
    STRICTLY no alcohol or drug use on or near the Soft Play and/or Play Equipment. Mushroom Entertainments will not be held liable for any damage, accidents or injury that occurs due to the consumption and effects of alcohol and/or drug use
    Shoes MUST be removed before using the Soft Play and Play Equipment. Parents/guardians who enter the safety mat area or walk over the padded floor tiles whilst supervising must remove their shoes, particularly heels. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    For hygiene reasons, socks should be worn at all times whilst using the Soft Play and Play Equipment
    The Hirer must ensure that all sharp objects, including but not limited to, badges, spectacles, earrings, jewellery etc... are removed prior to accessing the Soft Play and/or Play Equipment to ensure it remains undamaged from but not limited to, scratches, tears, dirt (of any kind), detached from its connecting item (if applicable) and in the same working condition as delivered. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    No face paints, party poppers, confetti, coloured streamers or silly string to be used either on or near the Soft Play and/or Play Equipment as staining may occur for which the Hirer will be liable. If damage does occur the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed.
    No acrobatics or gymnastics to be performed on the safety mat arena
    Users must behave in a manner likely to injure or cause distress to others
    No furniture to be placed on the Sumo safety mat area as this may cause damage
    No smoking or barbecues near the Soft Play and/or Play Equipment
    No pets or animals to be allowed on or near the Soft Play and/or Play Equipment as this can not only damage the equipment but is likely to cause distress to the animal
    The Hirer is responsible for the safe keeping of the Soft Play and Play Equipment.  If on collection any loss or damage has been caused to the Soft Play and Play Equipment, the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    If the Soft Play and Play Equipment are hired overnight, it can only be installed in a lockable and secure area to avoid theft. If on collection any loss or damage has been caused, the Hirer will incur a repair or replacement charge to be paid immediately, unless otherwise agreed
    Only Mushroom Entertainments personnel are authorised to collect the Soft Play and Play Equipment.  Under no circumstances should any of the equipment be handed over to anyone other than a Mushroom Entertainments representative

100% to be paid now to confirm the booking.
Pay by either card or bacs over the phone.

If there was an issue regarding weather other issues not allowing your event please can you give us 24-hours and also on our side we will keep in contact with you if it is weather-related that may cause issues. We are more than happy to move dates and try accommodate you as much as we can but we are unable to provide you a refund as you have booked a specific item for the specific date if there is anything you are not happy within this statement please call or email to discuss further.

The following information is important! We will be unable to set up your equipment if you do not comply with the following requirements.

Please ensure that the access area is clear with nothing in the way as well do not have time to clear this ourselves. MOST ITEMS REQUIRE A MINIMUM OF 3 FT WIDTH CLEARANCE ALL THE WAY TO SET UP AREA, TAKING INTO CONSIDERATION DRAINPIPE, STEPS AND TIGHT CORNERS. IF YOU ARE UNSURE ABOUT ANYTHING THEN PLEASE CALL US AND TRY TO SEND A PHOTO AS THIS HELPS US UNDERSTAND WHAT TO EXPECT ON DELIVERY. DAY AS MOST ITEMS WEIGH OVER 120 KILOS.
Please ensure the designated area for the hire item (s) is:
Free of dog and animal mess as a charge may apply.
Please ensure the item you have picked and paid for will fit in your garden without issue and anything in close proximity as all measurements are clearly displayed on individual items pages. If it does not fit safely you will for fit the cost of the hire and delivery as it is not our fault but yours.
Please note we will not put up ANY inflatable where it can not be stacked down. If you have astro turf then be aware that we will require staking through it if outdoors.
Please adhere to all health and safety and proper usage requirements given to you.

Cancellations:

1.1 Any cancelled order is subject to the following cancellation charges:

Prior to 8 weeks to event 25% of order value
Within 8 weeks prior to event 35% of order value
Within 6 weeks prior to event 50% of order value
Within 4 weeks prior to event 75% of order value
Within 2 weeks prior to event 100% of order value

1.2 The Company can cancel up to 7 days prior to the provision of the service. The Company will, however, attempt to provide the Client with an alternative provider.

1.3 Under no circumstances will the Company accept cancellation due to weather conditions. A full fee will be chargeable should the Client wish to cancel due to weather conditions.

Equipment:

2.1 The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.

2.2 All sizes quoted are approximate

2.3 All goods remain the property of the company at all times.

2.4 The company reserve the right to amend or alter any product specifications without prior notice.

2.5 The company reserves the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of booked equipment.

2.6 All sizes quoted are approximate

Site Location, Facilities & Conduct:

3.1 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

3.2 The company reserve the right to refuse delivery if the venue or site is deemed to be unsuitable by our delivery personnel or if the client has failed to notify the company of any delivery obstructions such as stairs or excessive loading distances from our vehicle to the installation site. In such a case no refund will be given and the full hire fee will be due.

3.3 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.

3.4 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to the company.

3.5 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

3.6 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.

3.7 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to the company.

Liability & Insurance:

4.1 The company’s liability insurance covers use of the equipment only whilst booked on supervised hire (supervised by a representative of the company).

4.2 The client agrees to indemnify the company for any damage or theft of the company’s equipment whilst on hire.

4.3 The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.

4.4 Any equipment booked on 'dry hire' is not covered by the company’s insurance policy and the client is responsible for suitable insurance cover.

If you are unsure or are not happy with our terms and conditions then please call our office on 01559 318113



Any persons/organisation hiring our inflatables are responsible/liable for any damage or injuries occurring from or as a result of misuse or reckless use, persons using the inflatables do so at their own risk.

These guidelines are for the safety of all persons using the inflatable, it is the sole responsibility of the hirer to ensure that they are adhered to. Our company cannot accept responsibility for any damage or injury to anyone using the equipment however caused.

1. A responsible adult should supervise children at all times whilst on the inflatable.

2. Children’s castles have an age limit up to 14 years of age and a weight limit of 65kg, anyone over this age or weight should use an adult rated castle.

3. Please do not allow anyone on the inflatables whilst inflating or deflating.

4. Do not allow anyone to climb on/ sit on/ or hang on the inflatables' walls.

5. Do not allow anyone to bounce on the inflatable safety step as this is there to assist people getting on or off the inflatable.

6. Ensure the inflatable is not overcrowded, limit the number of users to allow enough room for each person to move safely, try to avoid small children and large children on the inflatable at the same time.

7. All shoes, badges and jewellery must be removed, we also recommend that spectacles be removed.

8. No food or drinks to be consumed whilst on the inflatable to avoid both mess and the possibility of choking.

9. No face paints, party poppers, coloured streamers or silly string as these make a terrible mess and can also stain the inflatable for which you will be liable for payment to clean or repair.

10. No smoking, fires or barbeques to be used near the inflatable.

11. No pets to be allowed on the inflatable.

12. It is advisable to ensure that no one with any history of back or neck problems or anyone with any serious health problems or anyone pregnant use the inflatable.

13. In the event of heavy rain or strong winds or any extreme weather it is strongly recommended that the inflatable is switched off for safety reasons, when safe enough to use then switch back on and towel dry any remaining wetness before allowing anyone back on.

14. Do not play with water near the electric blower.

15. Check regularly that the inflatable is securely pegged down.

16. Never switch the blower off and on when the inflatable is in use.

17. If the inflatable fails for whatever reason then evacuate immediately to prevent injuries.

18. Please remember that if the castle is dirty or damaged when collected the hirer is liable for the full repair or cleaning costs.

Please note that all persons using this equipment do so at their own risk. The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.

These guidelines are for the safety of all people using this equipment and it is the sole responsibility of the hirer to ensure they are adhered to.

Fun Hire Wales cannot accept any responsibility for any injury caused to anyone using this equipment.



GENERAL



The Contract is between the Supplier (Mushroom Entertainments) and the Hirer as principals and may not be assigned by the Hirer without the express written consent of the Supplier.

These Conditions form the whole agreement between the Supplier and the Hirer and shall not be removed or varied in any way.

FORCE MAJEURE

The Supplier is in default of any of its obligations hereunder, it shall not be liable where such default is due to any act of God, war, strike, lockout, industrial action, fire, flood, drought, tempest or other event beyond the reasonable control of the Supplier.  In such circumstances, the Supplier shall give notice to the Hirer where possible, and be released from performance of its obligations hereunder to the extent the event of supervening impossibility prevents or restricts the Supplier’s performance.

These Conditions are subject to English Law and the Hirer consents to the exclusive jurisdiction of the English courts in all matters regarding the Services.


I have read the above document and fully understand and accept the conditions above. I am aware that whilst in my care, as the Hirer, I am fully responsible for the equipment hired and if it is found to be misused whilst in my care, I will liable to pay for a new safety test, the cost of repair for any damage or replacement (appropriateness is at the discretion on Mushroom Entertainments) and any loss of business due to such that misuse of the equipment.

I hereby agree to abide by the terms and conditions listed above.








IMPORTANT NOTICE

Provided that the equipment is used in accordance with the above guidelines and conditions of hire, those using the inflatable should do so safely.

However, accidents can happen and Mushroom Entertainments can accept no liability for injuries sustained or any other loss, howsoever caused, in the absence of Mushroom Entertainments or its employees. As the equipment will be in the hirers possession and control whilst in use rather than Mushroom Entertainments, any liability for injuries or other losses caused other than in the circumstances described above rests with the hirer. Accordingly, it is strongly recommended that the hirer has adequate public liability insurance covering his or her liability arising from the use of the inflatable.